OPERATIONS MANAGEMENTIntroductionOperations management has its origins in the study of harvest-feastion or manufacturing management . Thus , tidy sum initi exclusivelyy think of trading operations management as being part of a unequivocal function producing a product just as people have marketing and invoice functions in many another(prenominal) formations . so far , in recent times , it has come to apply in such industries as the telecommunications trade . The operations of a telecommunications system of rules such as that of AT T are all of the activities directly related to accomplishing the main purpose of the business , whether it is producing almost product or providing some service . In both case the operations system will provide the vicissitude of certain inputs , such as materials and labor , into certain outputs , any products or services . Thus , the operations function fag end be distinguished from the other main functional areas of an musical arrangement , such as marketing , finance , personnel , and accounting which are no less vital for the firm s mastery but which are less directly related to the organization s day-to-day hunt of its main businessThe telecommunications application is fast decorous a major contributor to the business sector . It is necessity for the maintenance of this fast-paced pains to become innovative in all the aspects of business activities that technology has to offer . Today , Heij , Franses , Kloek de Boer (2004 ) notice that the telecommunications industry is affected by the global trends of increasingly meandering(a) technology , with progressively greater importance placed on speed , data and multimedia advancements . Additionally , globalization calls for the industry to design strategies which will ensure that the largest scope of innovations is taken reign of . With these shifts comes the important role that operations management plays in the organization s activities .
This is an examination of the conduct of operations management within the AT T firm , and its contribution to the company s continuous pursuit of market leadershipConduct of Operations Management in the Firm and the IndustryIn the telecommunications industry , the management of operations within the organizations participating in it encompasses many diverse functions , and often aspects of many such systems are considered requirement . These aspects impact the product at different times during the product life cycle . In a telecommunications company as AT T , the term operations applies to many functions which stand-in a multitude of vastly different functions . On the preeminence side , operations includes taking trouble calls , and testing circuits or equipment to locate troubles . It includes finding and fixing major problems such as fiber cuts or switching center failures . It includes taking node s and maintaining customer pros and data in databases . In the mental faculty area operations involves the selection of development of and maintenance of operating(a) equipment such as network management systems , test systems bursting charge systems , provisioning database systems , tracking systems etc (Slack and Chambers , 2007In recent times , the impact of bar coding , provision of point of sale data , electronic data interchange , computer-aided design and manufacture and the Internet has provided the tools alter telecommunication businesses to be conducted in a completely new...If you compulsion to get a full essay, order it on our website: Ordercustompaper.com
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