How important is Human Relations for a Business to operate effectively?

INTRODUCTION

Human relations be important to the development and long-term sustainability of governings. Without such(prenominal) doubt, the father of the human relations movement is Elton Mayo (1880-1949, a Harvard professor trained in psychopathology who is most noteworthy for the well-known Hawthorne studies, a 20-year experiment at a westerly Electric plant in Cicero, Illinois.

The Hawthorne effect is the name effrontery to the 112% increase in output by workers who perceive that they are being studied somehow. They found that output increased pull down when the lighting levels were decreased, even when salaries were adjusted downward, and even when worker complaints were ignored. after(prenominal) a process of elimination, only one explanation was left hand: the attention Mayo and his assistants were paying to the workers.

These studies showed that there was something else other than currency that motivated workers to work hard. Mayo stated that workers have a deep psychological need to believe that their organization cares nigh them, is open, concerned, and willing to listen.

Some basic ideas of the human relations approach

1.         Supervisors should not spot like supervisors - they should be friends, counselors to the workers.

2.         Managers should not just focus on product or job quality at the disbursal of humanistic, characteristics of work.

3.



        Managers should pay attention to the psychological and social needs of their workers, to the organisation as a social system, and to the importance of group value and norms in influencing individual behaviour.

4.         Humanistic supervision plus team spirit equals productivity.

5.         Workers should be involved or at least consulted ahead any change in the organisation.

6.         Employees who leave should be exit-interviewed.

7.         Managers should meet that people go to work to satisfy a complexity of needs and expectations, and not simply just for monetary reward.

8.         Managers should come upon the importance of...

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